NTSTATUS 0x80000289 (STATUS_DEVICE_DOOR

Status / error code:		Category:

Constant name:
Source:		Operating System:
Description: The storage device door is open, so robotic operations must wait for closure and refreshed inventory.

Previous	Next
STATUS_DEVICE_REQUIRES_CLEANING	STATUS_DATA_LOST_REPAIR

STATUS_DEVICE_DOOR_OPEN

The removable-storage device or library door is open

An open door can make slots, magazines, transports, and drives unsafe or inaccessible. Libraries may invalidate element inventory when an operator opens the enclosure, and some devices require all drives to be empty before door access.

Close and secure the door, then refresh element status rather than assuming the previous inventory remains correct. If the door sensor remains asserted, inspect the latch, magazine seating, interlock, and hardware event log. Do not command the robotic transport while operator access is possible.

What to inspect

Record door or IE-port identity and the operation that detected the state.
Close the enclosure and wait for inventory or initialization to finish.
Re-read slot, drive, and magazine status before moving media.

References

Looking for a different code? Search another status or error code.