HRESULT 0x800423F7 (VSS_E_LEGACY_PROVIDER): meaning and diagnosis

Status / error code:

Category:

Constant name:

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Facility:

Operating System:

Description:

This version of the hardware provider does not support this operation.

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VSS_E_BREAK_REVERT_ID_FAILED	VSS_E_MISSING_DISK

VSS_E_LEGACY_PROVIDER

VSS_E_LEGACY_PROVIDER The selected hardware VSS provider is too old to support the requested operation. The provider can create some snapshots but lacks the operation-specific capability needed here.

What to check

List installed VSS providers and identify the hardware provider selected by the backup software.
Check the storage-vendor documentation and provider version for support of the requested transport, revert, import, or resync feature.
Upgrade or switch to a supported provider rather than trying to use an unsupported operation through a legacy provider.

vssadmin list providers

Microsoft: vssadmin list providers

Microsoft: Volume Shadow Copy Service

Microsoft: VSS documentation portal

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