What does HRESULT 0x80045380 (FSRM_E_RMS_TEMPLATE_NOT_FOUND) mean?

 
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FSRM_E_PATH_NOT_IN_NAMESPACE FSRM_E_SECURE_PROPERTIES_NOT_SUPPORTED

FSRM_E_RMS_TEMPLATE_NOT_FOUND

FSRM_E_RMS_TEMPLATE_NOT_FOUND means a classification-based protection task references an AD RMS rights-policy template that the file server can no longer resolve. The job can still exist even though its protection policy target was removed or renamed.

Repair the protection policy reference

  • Confirm that the intended template is published and available to the server account.
  • Refresh the template list and select an existing template in the file-management job.
  • Test protection on a copy of a supported document before reenabling a continuous job.

Do not substitute a template only because its display name looks similar; usage rights can differ materially. Classification-based encryption embeds access restrictions in the protected document, so a wrong template can have lasting consequences after the file leaves the server. Record the template identity and test both protection and authorized opening before processing production files.

Classification-based encryption · Deploy encryption · File management tasks


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