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CRYPT_E_ISSUER_SERIALNUMBER
The issuer-and-serial-number information used to identify a certificate or recipient is invalid or does not identify the intended context.
What to check for CRYPT_E_ISSUER_SERIALNUMBER
- Compare the issuer and serial number from the message with the certificate context being selected.
- Avoid matching certificates only by subject display name; subject names are not unique identifiers.
- If the message uses a different recipient identifier form, use the matching CryptoAPI parameter rather than forcing issuer/serial lookup.
Microsoft: CRYPT_DECRYPT_MESSAGE_PARA
Microsoft: CertFindCertificateInStore
Diagnostic interpretation of CRYPT_E_ISSUER_SERIALNUMBER
CRYPT_E_ISSUER_SERIALNUMBER has the HRESULT value 0x8009100D. AllStat records the condition as “Invalid issuer and/or serial number.”. For CRYPT_E_ISSUER_SERIALNUMBER, in practice, interpret that wording at the boundary owned by cryptography, certificate, trust, or key-provider processing, rather than treating the value as a generic Windows message.
Evidence to capture for CRYPT_E_ISSUER_SERIALNUMBER
- Record the exact COM method or Windows API, its input object, the calling thread, and the full 0x8009100D value before a wrapper converts it to an exception or Boolean result.
- Capture any IErrorInfo text, activity identifier, event-log entry, and subsystem trace that mentions CRYPT_E_ISSUER_SERIALNUMBER or the crypt / issuer / serialnumber operation.
- For CRYPT_E_ISSUER_SERIALNUMBER, compare the failing machine with a working one at the same configuration boundary: component version, policy, registration, identity, and target resource.
Retry and recovery for CRYPT_E_ISSUER_SERIALNUMBER
Retry CRYPT_E_ISSUER_SERIALNUMBER only when the owning API documents a transient state or after the condition described as “Invalid issuer and/or serial number.” has changed. For CRYPT_E_ISSUER_SERIALNUMBER, configuration, policy, format, and authorization failures normally require correction first; an immediate loop can hide the original call site and add secondary errors.
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