HRESULT 0x80098038 (WINBIO_E_NOT_ACTIVE

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a Remote Desktop client session attempted to open the shared system biometric sensor pool.

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WINBIO_E_FAST_USER_SWITCH_DISABLED	WINBIO_E_EVENT_MONITOR_ACTIVE

WINBIO_E_NOT_ACTIVE_CONSOLE

WINBIO_E_NOT_ACTIVE_CONSOLE is a documented WinBioOpenSession restriction. A client running in a Remote Desktop session cannot open a system-pool biometric session, because that shared pool participates in Windows authentication on the active console.

Confirm session location and pool type

Log whether the process is running locally or in an RDP/Terminal Services client session.
Check the PoolType passed to WinBioOpenSession; this restriction is specifically documented for the system pool.
For a dedicated application scenario, evaluate whether a correctly configured private sensor pool matches the design instead of trying to bypass the system-pool rule.

Microsoft describes private pools as exclusive application-owned collections and explicitly lists Remote Desktop client operation as a scenario that may require them. That does not mean an application can simply change one flag: private pools use selected units and an application-selected database, so identity and deployment semantics differ from Windows logon.

WinBioOpenSession · Private sensor pool

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