What does HRESULT 0x80240436 (WU_E_PT_CATALOG_SYNC_REQUIRED) mean?

 
Previous Next
WU_E_UPDATE_NOT_APPROVED WU_E_PT_SECURITY_VERIFICATION_FAILURE

WU_E_PT_CATALOG_SYNC_REQUIRED

WU_E_PT_CATALOG_SYNC_REQUIRED means the update service does not support the requested category-specific search. The client must obtain or use a full catalog instead of continuing with the narrow search.

What to check

  • Confirm whether the error is limited to one managed update service or occurs with every scan.
  • For WSUS, check synchronization health and whether the server can supply the catalog expected by the client.
  • Avoid treating this as a download or proxy failure; it is a search-capability mismatch between client and service.

Microsoft: Windows Update error reference

Microsoft: Troubleshoot WSUS client agents

Microsoft: Windows Update log files


Looking for a different code? Search another status or error code.