| Previous | Next |
| WU_E_MSI_WRONG_APP_CONTEXT | WU_E_MSP_UNEXPECTED |
WU_E_MSI_NOT_PRESENT
WU_E_MSI_NOT_PRESENT means Windows Update could not find the Windows Installer capability required to evaluate certain application updates. It is commonly relevant to old operating-system or legacy product scenarios.
What to check
- Identify the product update that caused the result.
- Verify that the operating system and application are still on a supported servicing path.
- Use the supported application installer or vendor update method instead of manually copying MSI-related files.
This is a scan-quality warning, not an MSI installation result
The documented WUA meaning is that search may have missed updates because the Windows Installer version is below 3.1. MS-WUSP describes MSI and MSP applicability rules that depend on Windows Installer metadata. If the client cannot evaluate those rules with the required installer capability, the important consequence is incomplete detection rather than failure of one already-selected MSI package.
Record the Windows Installer version and the search result that surfaced this HRESULT. Upgrade the supported Windows servicing components for the operating system, then perform a new search; do not reuse the earlier “no updates” result as evidence that the device was compliant. Package repair commands are unrelated unless a separate MSI error identifies a particular product or patch.
References
References
- Microsoft: Windows Installer documentation
- Microsoft Open Specifications: MSI and MSP applicability rules
Looking for a different code? Search another status or error code.