What does HRESULT 0x80243001 (WU_E_INSTALLATION_RESULTS_UNKNOWN_VERSION) mean?

 
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WU_E_UH_UNEXPECTED WU_E_INSTALLATION_RESULTS_INVALID_DATA

WU_E_INSTALLATION_RESULTS_UNKNOWN_VERSION

WU_E_INSTALLATION_RESULTS_UNKNOWN_VERSION means Windows Update found installation-result data in the registry, but the format version was not recognized. The update may have run; the problem is reading back its recorded result.

What to do

  • Confirm the actual package state through the update history, servicing records, and logs before attempting another install.
  • Check for an interrupted OS upgrade, component servicing failure, or unsupported tooling that might have written incompatible state.
  • Do not assume the update is absent merely because the result record cannot be parsed.

Microsoft: IUpdateInstaller::Install

Microsoft: Windows Update log files

Microsoft: Windows Update error reference


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