What does HRESULT 0x8024402C (WU_E_PT_WINHTTP_NAME_NOT_RESOLVED) mean?

 
Previous Next
WU_E_PT_HTTP_STATUS_NOT_MAPPED WU_E_PT_LOAD_SHEDDING

WU_E_PT_WINHTTP_NAME_NOT_RESOLVED

WU_E_PT_WINHTTP_NAME_NOT_RESOLVED maps to a WinHTTP name-resolution failure. The unresolved name may be the update server itself or the configured proxy, so do not assume that public DNS is the only issue.

What to check

  • Determine whether the client is configured for direct access, a proxy, or an intranet WSUS endpoint.
  • Test DNS resolution for the actual target and, when applicable, the proxy host from the affected device and network context.
  • Verify VPN, DNS suffix, split-DNS, and proxy settings before resetting Windows Update data.
netsh winhttp show proxy

Microsoft: WUA networking error codes

Microsoft: Windows Update proxy selection


Looking for a different code? Search another status or error code.