What does HRESULT 0x80245004 (WU_E_REDIRECTOR_UNKNOWN_SERVICE) mean?

 
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WU_E_REDIRECTOR_ID_SMALLER WU_E_REDIRECTOR_UNSUPPORTED_CONTENTTYPE

WU_E_REDIRECTOR_UNKNOWN_SERVICE

WU_E_REDIRECTOR_UNKNOWN_SERVICE means the redirector received or selected a service ID that is not supported in the current Windows Update service environment.

What to verify

  • Check the configured update source and service registration rather than treating this as a download failure.
  • In WSUS-managed environments, confirm that policy points the client to the intended service and that the service supports the device.
  • Use the log to identify the service ID and the preceding redirector decision.

Microsoft: Windows Update error reference

Microsoft: Group Policy settings for Automatic Updates

Microsoft: Windows Update log files


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