| Previous | Next |
| WU_E_UNKNOWN_HARDWARECAPABILITY | WU_E_WMI_NOT_SUPPORTED |
WU_E_BAD_XML_HARDWARECAPABILITY
WU_E_BAD_XML_HARDWARECAPABILITY means Windows Update could not parse the hardware-capability metadata used to decide whether a device qualifies for an update. This normally points to malformed capability data or an incompatible metadata producer.
What to check
- Use the log to identify the hardware capability and update service involved.
- Check whether the issue occurs only for a particular hardware model, firmware level, or managed catalog.
- Do not alter local XML manually; validate the originating metadata and the device inventory path first.
Microsoft: Searching, downloading, and installing updates
Microsoft: Windows Update log files
Microsoft: Windows Update error reference
Looking for a different code? Search another status or error code.