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TBS_E_INTERNAL_ERROR
To achieve many of these security enhancements, Windows 10 makes extensive use of the Trusted Platform Module (TPM).
Feature Map. BitLocker™ TPM Admin. Tools. Third Party. Applications. Windows Vista. Enterprise. Ultimate. TPM WMI Provider. TSS Windows Vista. All SKUs. TPM Base Services. TPM Driver. Trusted Platform Module (TPM) TCG Software Stack.The TPM is a cryptographic module that enhances computer security and privacy. Protecting data through encryption and decryption, protecting authentication credentials, and proving which software is running on a system are basic functionalities associated with computer security. The TPM helps with all these scenarios and more.
This error (TBS_E_INTERNAL_ERROR) can be returned due to many problems associated with the functioning of the cryptography models. In fact, this is a kind of generic error returned by the code if the developers did not find any more suitable error for this case
What Is a TPM?
At its most basic, the Trusted Platform Module is a tiny chip on your computer’s motherboard, sometimes separate from the main CPU and memory. The chip is akin to the keypad you use to disable your home security alarm every time you walk in the door, or the authenticator app you use on your phone to log in to your bank account. In this scenario, turning on your computer is analogous to opening the front door of your home or entering your username and password into the login page. If you don’t key in a code within a short period of time, alarms will sound or you won’t be able to access your money.
Likewise, after you press the power button on a newer PC that uses full-disk encryption and a Trusted Platform Module (TPM), the tiny chip will supply a unique code called a cryptographic key. If everything is normal, the drive encryption is unlocked and your computer starts up. If there’s a problem with the key—perhaps a hacker stole your laptop and tried to tamper with the encrypted drive inside—your PC won’t boot up.
Does My PC Already Have TPM 2.0?
If you’ve got a computer that meets the other Windows 11 minimum system requirements, there’s a chance that it supports TPM 2.0. The standard is relatively recent, however. If you bought your PC after 2016, it almost certainly comes with Trusted Platform Module 2.0. If your computer is older than a few years, it likely either has the older TPM 1.2 version (which Microsoft says is not recommended for Windows 11) or has no TPM at all.
Microsoft attempts to simplify the situation by referring to its 2016 deadline for implementing Trusted Platform Module 2.0. The company notes in its Windows 11 FAQs that “many PCs that are less than four years old will be able to upgrade to Windows 11.”
Because TPMs take so many forms, as mentioned earlier, there isn’t a way to verify at a single glance whether your PC has an enabled TPM 2.0-compatible chip or firmware. Windows offers a generic “security processor” status indicator (TBS_E_INTERNAL_ERROR – 0x80284001), but to be sure, you’ll have to check with the company that made your desktop or laptop.
Most of the larger vendors have straightforward support articles published on their website that explain which products have TPM 2.0 support. For example, Dell publishes a handy chart that indicates which type of Trusted Platform Module is installed in which system. The company uses three different types of TPM 2.0 in modern Latitude, Precision, OptiPlex, and consumer laptops and desktops.