HRESULT 0x80290300 (TPM_E_PPI_ACPI_FAILURE): meaning and diagnosis

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

A general error was detected when attempting to acquire the BIOS's response to a Physical Presence command.

Previous	Next
TBSIMP_E_NO_EVENT_LOG	TPM_E_PPI_USER_ABORT

TPM_E_PPI_ACPI_FAILURE

TPM_E_PPI_ACPI_FAILURE means Windows could not obtain the BIOS/UEFI response required for a TPM Physical Presence Interface (PPI) request through ACPI.

What to check

Check whether the firmware exposes TPM physical-presence support and whether the system is using the expected UEFI/ACPI configuration.
Review TPM status and firmware settings before retrying the request.
If a firmware update or configuration change preceded the error, use OEM guidance because PPI behavior is implemented by platform firmware.

tpmtool getdeviceinformation

Microsoft: Win32_Tpm class

Microsoft: Troubleshoot the TPM

Microsoft: TPM and PCP error codes

Looking for a different code? Search another status or error code.