HRESULT 0x8031003F (FVE_E_TPM_DISABLED): meaning and diagnosis

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

The TPM is disabled, so BitLocker cannot use a TPM-based protector for this volume.

Previous	Next
FVE_E_KEYFILE_NO_VMK	FVE_E_NOT_ALLOWED_IN_SAFE_MODE

FVE_E_TPM_DISABLED

FVE_E_TPM_DISABLED means that the TPM is disabled or unavailable for the required BitLocker operation. A TPM-backed protector needs a ready TPM and a firmware configuration that permits its use.

How to investigate

Check TPM readiness in Windows and confirm the device firmware has not disabled the TPM.
If firmware or security settings were changed, confirm that the BitLocker recovery material is available before rebooting or applying further changes.
Do not clear the TPM merely to resolve this error unless the recovery impact for all protected volumes has been assessed.

Microsoft: BitLocker overview

Looking for a different code? Search another status or error code.