What does HRESULT 0x80310073 (FVE_E_POLICY_USER_CERTIFICATE_REQUIRED) mean?

 
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FVE_E_POLICY_USER_CERTIFICATE_NOT_ALLOWED FVE_E_POLICY_USER_CERT_MUST_BE_HW

FVE_E_POLICY_USER_CERTIFICATE_REQUIRED

FVE_E_POLICY_USER_CERTIFICATE_REQUIRED The effective BitLocker policy requires a valid user-certificate or smart-card protector, but the current request does not provide one. The required enrollment and certificate lifecycle must be in place before encryption can comply.

What to check

  • Verify that the user has the required certificate and that the managed policy targets this drive type.
  • Confirm the organization’s approved certificate-enrollment and renewal process before adding the protector.
  • Keep a verified recovery path in case the certificate or smart card becomes unavailable.
manage-bde -protectors -get <drive>

Microsoft: Configure BitLocker policy settings

Microsoft: manage-bde -protectors

Microsoft: manage-bde


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