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SL_REMAPPING_MDOLLAR_PRODUCT_KEY_BLOCKED
Within Microsoft-hosted activation and product-key rule processing SL_REMAPPING_MDOLLAR_PRODUCT_KEY_BLOCKED (0x803FA067) reports that the activation service reported that the submitted product key is blocked by server policy. Treat it as the hosted activation product key blocked condition and start with partial key and acquisition channel, not with the final dialog text.
Why this HRESULT is specific
A blocked decision is authoritative for that key at the time of the request. Local network repair, DNS changes, or service restarts do not reverse the server-side status.
How to distinguish nearby failures
Nearby condition: A blocked key is different from an unsupported or out-of-range key; it was identified but is not permitted to activate. Hold partial key and acquisition channel constant while changing only the prerequisite described.
Evidence that can change the diagnosis
- Primary record: partial key and acquisition channel.
Controlled troubleshooting sequence
- Record the earliest event stating that the activation service reported that the submitted product key is blocked by server policy, together with the code, UTC time, and the same identity fields.
- Change one prerequisite: Ask the licensing administrator or Microsoft support to check key status; do not combine this with a store reset, key replacement, account removal, package reinstall, or unrelated repair.
- Repeat the user operation: Re-run the original operation and require that an authorized unblocked key activates the matching product instance and the original blocked key is no longer used; if another HRESULT appears, diagnose it as a separate result.
Evidence-preserving cautions
While investigating this result, do not repeatedly submit the same key or use activation bypass tools.
Verification
The incident is resolved only when an authorized unblocked key activates the matching product instance and the original blocked key is no longer used.
Technical references
- Microsoft Win32 metadata: winerror.h — status definition reference.
- Microsoft: SoftwareLicensingProduct WMI class — owning service/API reference.
- Microsoft: Slmgr. Vbs options — diagnostic/remediation API reference.
- Microsoft: Troubleshoot Windows activation error codes — lifecycle reference.
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