What does HRESULT 0x80860005 (ONL_E_ACCOUNT_UPDATE_REQUIRED) mean?

 
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ONL_E_PASSWORD_UPDATE_REQUIRED ONL_E_FORCESIGNIN

ONL_E_ACCOUNT_UPDATE_REQUIRED

What ONL_E_ACCOUNT_UPDATE_REQUIRED actually isolates

ONL_E_ACCOUNT_UPDATE_REQUIRED (0x80860005) reports that the Online ID account requires an account-profile/security update before the requested operation can continue. The useful diagnostic unit is the exact object and operation, not the product name alone.

Keep these facts stable

capture provider challenge, account update flags, correlation ID, sign-in state, and the operation that exposed the requirement.

Corrective test

complete the provider-directed account update and refresh the authentication state before retrying. Avoid broad reinstalls or policy changes until that controlled test changes the result.

Technical references


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