HRESULT 0x80860007 (ONL_E_ACCOUNT_LOCKED): meaning and diagnosis

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

Online Id account was locked because there have been too many attempts to sign in.

Previous	Next
ONL_E_FORCESIGNIN	ONL_E_PARENTAL_CONSENT_REQUIRED

ONL_E_ACCOUNT_LOCKED

ONL_E_ACCOUNT_LOCKED: follow the state transition

For ONL_E_ACCOUNT_LOCKED (0x80860007), the failed transition is: the Online ID account is locked and cannot authenticate until the provider unlocks it.

Capture before retry

capture lockout state, failed-authentication history if exposed, provider correlation ID, account recovery state, and sign-in timestamp.

Prove the fix at the owning API

use the provider-supported unlock/recovery process and wait for server confirmation before retrying authentication. Keep unrelated inputs unchanged so a changed result has diagnostic value.

Technical references

Microsoft account authentication.
Web authentication broker.

Looking for a different code? Search another status or error code.