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RTC_E_INVALID_PROFILE
What the RTC value marks: RTC_E_INVALID_PROFILE
Diagnosis begins inside creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, where the decisive condition for this HRESULT is the profile object as a whole is not valid for the requested RTC operation.
The numeric form of this result is 0x80EE002E in the RTC interface facility 0xEE; an exception translator handling it should preserve this value before converting it into application-facing call or presence states.
Evidence for this HRESULT should show that you collect the first specific profile validation result and the XML/profile generation path; the diagnostic distinction for this HRESULT is that this umbrella result should not replace more specific PROFILE_NO_* or PROFILE_INVALID_* evidence.
A safe diagnostic sequence
- Locate the earliest this result producer and verify that no wrapper replaced a more specific lower-layer value.
- map that producer to the active RTC object and to one SIP, SDP, PINT, presence, media, or profile transition.
- collect enough evidence to collect the first specific profile validation result and the
XML/profile generation path. - test the competing explanation explicitly, because this umbrella result should not replace more specific PROFILE_NO_* or PROFILE_INVALID_* evidence.
- perform the narrow correction — recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed — and validate both protocol completion and object cleanup.
The result diagnosis is strongest when object state and protocol trace share timestamps and transaction identifiers; when diagnosing this result, avoid treating packet capture and HRESULT logging as substitutes for one another.
Evidence that separates the cause
Correlate this result at source: the method or callback, the owning object generation, and the active protocol transition; for this HRESULT, this keeps later retries from obscuring causality.
- Code-specific proof for this HRESULT: collect the first specific profile validation result and the
XML/profile generation path. - Identity and target for this HRESULT: authentication method.
- State at production for this HRESULT: session type and party attributes.
- Timing and ordering for this HRESULT: redacted profile
XMLpath/version.
A useful it trace does not require communication content or secrets; in the result record, keep structural metadata and correlation identifiers while removing passwords, authorization material, complete numbers, and private presence data.
Protocol and object boundary
| RTC area | RTC provisioning profile validation boundary |
|---|---|
| Objects to correlate | profile XML, provision/user/server/session elements, registrar and proxy roles, transport and authentication method |
| Condition to prove | the profile object as a whole is not valid for the requested RTC operation |
| Safe corrective direction | recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed |
CreateProfile validates the provisioning schema and cross-field constraints; a field can be present yet still be unusable with the chosen transport or role; the second rule relevant to it is that The enabled profile selected for a call must support both the destination and the requested session type.
Related RTC results
Use the following contrast when classifying it: it is tied to the condition “the profile object as a whole is not valid for the requested RTC operation”; preserve that producing boundary before choosing recovery; for this HRESULT, similar subsystem names do not imply identical recovery.
RTC_E_PROFILE_NO_SERVER_ADDRESS | the provisioning profile omits the required server address field |
|---|---|
RTC_E_LOCAL_PHONE_NEEDED | the selected phone-service operation requires a local telephone number that the profile does not provide |
RTC_E_PROFILE_MULTIPLE_REGISTRARS | the profile defines more than one registrar server where RTC requires one unambiguous registrar |
Keeping it separate from these neighbors improves both user messaging and automated retry policy.
How to handle the result
The appropriate response to it is not a blanket reconnect. Instead, recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed, while preserving ownership of cleanup and any bounded retry.
Do not turn it into an immediate unconditional retry; for this HRESULT, first determine whether the peer could have accepted the prior request and whether RTC still owns a live transaction.
Example for this HRESULT: A cached profile object is used after its provisioning source was rejected and never enabled successfully.
Actions that do not address this condition
- The following shortcut is unsafe for this HRESULT: do not log passwords or provisioning secrets from profile XML.
- also do not insert placeholder values solely to pass schema validation.
- A wrapper handling it should retain the original HRESULT instead of replacing it with an undifferentiated call failure.
Verification after a fix
A regression test for this HRESULT should reproduce “the profile object as a whole is not valid for the requested RTC operation” with the smallest profile, message, session, presence, media, or PINT fixture; for this HRESULT, assert 0x80EE002E, the responsible method/event, and the object state after the result; then, for this HRESULT, change only the decisive precondition and verify that the corrected run leaves no stale transaction or RTC object.
Technical references
- IRTCClientProvisioning::CreateProfile — definitions relevant when reproducing it.
- IRTCProfile server fields — API or protocol rules used to interpret it.
- Microsoft RTC return constants — authoritative context for the boundary.
- SIP and TEL URLs — definitions relevant when reproducing it.
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