| Previous | Next |
| RTC_E_NO_DEVICE | RTC_E_PROFILE_NO_PROVISION |
RTC_E_INVALID_PROFILE
What the RTC value marks: RTC_E_INVALID_PROFILE
Diagnosis begins inside creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, where the relevant condition for this HRESULT is the profile object as a whole is not valid for the requested RTC operation.
The numeric form of this result is 0x80EE002E in the RTC interface facility 0xEE; an exception translator handling it should preserve this value before converting it into application-facing call or presence states.
Evidence should show that you collect the first specific profile validation result and the XML/profile generation path; the diagnostic distinction is that this umbrella result should not replace more specific PROFILE_NO_* or PROFILE_INVALID_* evidence.
A safe diagnostic sequence
- Collect enough evidence to collect the first specific profile validation result and the
XML/profile generation path. - Test the competing explanation explicitly, because this umbrella result should not replace more specific PROFILE_NO_* or PROFILE_INVALID_* evidence.
- Apply the targeted fix — recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed — and validate both protocol completion and object cleanup.
The result diagnosis is strongest when object state and protocol trace share timestamps and transaction identifiers; when diagnosing this result, avoid treating packet capture and HRESULT logging as substitutes for one another.
Evidence that separates the cause
- Code-specific proof: collect the first specific profile validation result and the
XML/profile generation path. - Identity and target: authentication method.
- State at production: session type and party attributes.
- Timing and ordering: redacted profile
XMLpath/version.
Protocol and object state
| RTC area | RTC provisioning profile validation |
|---|---|
| Objects to correlate | profile XML, provision/user/server/session elements, registrar and proxy roles, transport and authentication method |
| Condition to prove | the profile object as a whole is not valid for the requested RTC operation |
| Safe corrective direction | recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed |
Related RTC results
RTC_E_PROFILE_NO_SERVER_ADDRESS | the provisioning profile omits the required server address field |
|---|---|
RTC_E_LOCAL_PHONE_NEEDED | the selected phone-service operation requires a local telephone number that the profile does not provide |
RTC_E_PROFILE_MULTIPLE_REGISTRARS | the profile defines more than one registrar server where RTC requires one unambiguous registrar |
How to handle the result
The appropriate response to it is not a blanket reconnect. Instead, recreate the profile from valid provisioning data and do not reuse an object whose creation or enable step failed, while preserving ownership of cleanup and any bounded retry.
Example: A cached profile object is used after its provisioning source was rejected and never enabled successfully.
Actions that do not address this condition
- Do not log passwords or provisioning secrets from profile XML.
- Do not insert placeholder values solely to pass schema validation.
Technical references
Looking for a different code? Search another status or error code.