What does HRESULT 0x80EE0031 (RTC_E_PROFILE_NO_NAME) mean?

RTC_E_PROFILE_NO_NAME

Where the state changes: RTC_E_PROFILE_NO_NAME

Diagnosis begins inside creating or enabling an XML profile that defines user identity, servers, transports, authentication, and supported session types, where the relevant condition for this HRESULT is the provisioning profile omits the required name field.

The numeric form of this result is 0x80EE0031 in the RTC interface facility 0xEE; an exception translator handling it should preserve this value before converting it into application-facing call or presence states.

The quickest way to localize this result is to parse the profile with schema-aware diagnostics and identify the owning provision, user, server, or session element; the important boundary is that a missing field differs from a present field whose value or cross-field combination is invalid.

Telemetry and packet evidence

• Code-specific proof: parse the profile with schema-aware diagnostics and identify the owning provision, user, server, or session element.
• Addressing context: user URI and profile key hash.
• RTC callback state: server role/address/transport.
• Transaction boundary: authentication method.
• Media or profile detail: session type and party attributes.

Protocol and object state

Actions that do not address this condition

• Do not log passwords or provisioning secrets from profile XML.
• Do not insert placeholder values solely to pass schema validation.

Step-by-step isolation

1. Use protocol and object evidence to parse the profile with schema-aware diagnostics and identify the owning provision, user, server, or session element.
2. Confirm the distinction that a missing field differs from a present field whose value or cross-field combination is invalid.
3. Start a fresh operation after you supply the authoritative name value and regenerate the profile rather than inserting a guessed placeholder, and compare its final state with the failing run.

Recovery

To correct this, supply the authoritative name value and regenerate the profile rather than inserting a guessed placeholder.

Example: A provisioning template creates a profile without name and RTC rejects it before the profile can be enabled.

Comparison with adjacent codes

Technical references

• IRTCClientProvisioning::CreateProfile.
• IRTCProfile server fields.
• Microsoft RTC return constants.
• SIP and TEL URLs.