| Previous | Next |
| UTC_E_TRY_GET_SCENARIO_TIMEOUT_EXCEEDED | UTC_E_FAILED_TO_START_NDISCAP |
UTC_E_CERT_REV_FAILED
Locate the rejected contract: certificate revocation-status verification
The code UTC_E_CERT_REV_FAILED (0x87C5103F) belongs to policy and trust enforcement, inside the Universal Telemetry Client/DiagTrack workflow. The symbolic name points to a narrow UTC contract that can be tested directly. It identifies certificate revocation-status verification and reports that certificate-chain construction may have succeeded, but UTC could not establish revocation status while revocation checking was required; it does not by itself prove that all Windows diagnostic data collection is unavailable.
DiagTrack applies allowlists, signer checks, path restrictions and destination-specific collection policy. These gates are intended security/privacy boundaries. Diagnosis should identify the exact denied capability rather than recommending broad privilege or policy changes.
Capture checklist
| UTC diagnostic field | Value |
|---|---|
| Producing layer | policy and trust enforcement |
| Owning state or object | certificate revocation-status verification |
| Evidence to collect | certificate chain, CRL/OCSP URLs, retrieval errors, proxy, system clock, cache and chain-policy output |
| Narrow comparison | validate the same chain with reachable revocation endpoints, then block only the revocation URL |
| Do not confuse with | UTC_E_DEVICE_TICKET_ERROR can involve identity or transport even when certificate revocation succeeds |
Comparison with a passing case
- Associate this result with one request, one scenario version and one service process ID.
- Save certificate chain, CRL/OCSP URLs, retrieval errors, proxy, system clock, cache and chain-policy output and the first lower-level HRESULT if one exists.
- Change no policy, provider set or destination except for this test: validate the same chain with reachable revocation endpoints, then block only the revocation URL.
- Compare the produced artifacts and operational events, not only the top-level return value.
Nearby result: UTC_E_DEVICE_TICKET_ERROR — can involve identity or transport even when certificate revocation succeeds.
Policy-preserving test
Build the passing case with an approved path, signer, command or certificate while keeping the enforcement mechanism enabled. This demonstrates compliance with the policy boundary rather than merely removing the boundary.
Resolution and regression test
Restore CRL/OCSP connectivity or certificate publication; do not disable revocation checking as a generic fix.
Technical references
- Microsoft Open Specifications: Windows error-code registry — reference for policy and trust enforcement while interpreting this result.
- Microsoft: Universal Telemetry Client configuration diagnosis — reference for policy and trust enforcement while interpreting this result.
- Microsoft: CertVerifyCertificateChainPolicy — reference for policy and trust enforcement while interpreting it.
- Microsoft: Windows cryptography functions
Looking for a different code? Search another status or error code.