What does HRESULT 0x8802D009 (E_SYNCENGINE_UNSUPPORTED_REPARSE_POINT) mean?

 
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E_SYNCENGINE_STORAGE_SERVICE_PROVISIONING_FAILED E_SYNCENGINE_STORAGE_SERVICE_BLOCKED

E_SYNCENGINE_UNSUPPORTED_REPARSE_POINT

The scope of E_SYNCENGINE_UNSUPPORTED_REPARSE_POINT is Windows cloud-file and sync-engine infrastructure: the sync tree contains a reparse point whose semantics the engine does not support. Preserve 0x8802D009 beside the returning call before cleanup or retry creates a more generic secondary failure.

Wrong turns

Cloud Files itself uses controlled reparse points; this code concerns a tag or topology the engine does not support.

Do not delete every reparse point or assume it is a symbolic link.

Object and state

Reparse points are a mechanism, not a single object type. Junctions, symbolic links, mount points and provider placeholders have different tags and traversal rules; following them blindly can escape the sync root or create cycles.

Capture before retry

  • Reparse tag and attributes.
  • Source and resolved target.
  • Position relative to sync root.
  • Provider placeholder state.

Controlled comparisons

ControlInterpretationHold constant
Same stable item ID, second supported pathA change separates local file-system/provider state from remote service state.Keep account, remote version and client build fixed.

Step-by-step investigation

The investigation should change one variable at a time and keep the original failing sample.

  1. First: Inspect the tag without traversing first.
  2. Next: Distinguish Cloud Files placeholders from links.
  3. Then: Reject escapes and cycles.
  4. Finally: Replace unsupported topology with ordinary supported directories.

Closure criteria

Closure requires supported placeholders synchronize, while unsupported links are detected before traversal and explained precisely; then repeat the next lifecycle operation to detect stale state.

Technical references


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