What does NTSTATUS 0xC00000E5 (STATUS_INTERNAL_ERROR) mean?

 
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STATUS_INTERNAL_DB_CORRUPTION STATUS_GENERIC_NOT_MAPPED

STATUS_INTERNAL_ERROR

The producer reported an internal failure without a narrower public status

STATUS_INTERNAL_ERROR does not identify one hardware fault, fatal exception, or driver bug. It is a broad result chosen by the component that detected an internal condition but did not expose a more specific NTSTATUS. The component and operation that returned it are therefore part of the error's meaning.

Evidence to preserve

  • Record the failing API, component, request parameters, preceding status values, and the earliest related event or trace record.
  • Capture a dump or component-specific diagnostic log when the result is reproducible and no lower-level error is surfaced.
  • Do not substitute STATUS_DRIVER_INTERNAL_ERROR; that is a separate published status with a driver-specific description.

Recovery boundary

Use the producing subsystem's evidence to determine whether state, input, resource exhaustion, or a software defect caused the internal failure. Generic reboot or hardware advice is not justified by this value alone.

References


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