NTSTATUS 0xC000030B (STATUS_CSS_RESETS

Status / error code:		Category:

Constant name:
Source:		Operating System:
Description: The DVD drive has exhausted the region-change resets exposed by its RPC region state.

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STATUS_CSS_REGION_MISMATCH	STATUS_PASSWORD_CHANGE_REQUIRED

STATUS_CSS_RESETS_EXHAUSTED

The drive's remaining DVD region-change count has reached its limit

STATUS_CSS_RESETS_EXHAUSTED is about DVD region playback control state, not challenge-response authentication. Windows exposes IOCTL_DVD_GET_REGION and the DVD_REGION structure for this state. Its ResetCount member reports how many user changes of the device region code remain and is defined as a value from 0 through 7.

When the reset allowance is exhausted, repeatedly setting a different region is not a valid troubleshooting loop. Record RegionData for the mounted media, SystemRegion for the drive, and ResetCount before attempting any change. This also separates the condition from STATUS_CSS_REGION_MISMATCH: a mismatch describes incompatible disc/drive region state, while this status says the drive's region-change allowance is no longer available.

Do not advise firmware flashing or undocumented RPC-reset tools as routine remediation. The NTSTATUS and public Windows interface provide evidence about the configured region and remaining change count; diagnosis should preserve that device state and follow the drive or system vendor's supported region-policy path.

What to inspect

DVD_REGION.ResetCount, SystemRegion, and the mounted media's RegionData.
Whether application code attempted repeated region changes after receiving a mismatch or authentication error.
The exact drive identity and vendor-supported region-management procedure before making further state changes.

References

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