What does NTSTATUS 0xC0000321 (STATUS_SMARTCARD_SUBSYSTEM_FAILURE) mean?

 
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STATUS_PKINIT_FAILURE STATUS_NO_KERB_KEY

STATUS_SMARTCARD_SUBSYSTEM_FAILURE

The smart-card subsystem failed during Kerberos logon

This status means the Kerberos path reached smart-card processing and then failed in the local smart-card subsystem. The KDC and certificate can be correctly configured, while the client cannot complete card access, PIN interaction, provider loading, or private-key use.

Separate local card evidence from domain evidence. A failure before a valid PKINIT request reaches the KDC should be debugged with smart-card service, minidriver, CSP/KSP, reader and certificate-enumeration information.

What to inspect

  • Check reader presence, card minidriver/CSP/KSP, and Smart Card service state.
  • Confirm that the certificate is visible to Windows logon and has a usable private key.
  • Compare local smart-card logs with domain-controller KDC events.

References


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