What does NTSTATUS 0xC000CF1E (STATUS_NOT_A_CLOUD_SYNC_ROOT) mean?

 
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STATUS_CLOUD_FILE_PROVIDER_TERMINATED DBG_NO_STATE_CHANGE

STATUS_NOT_A_CLOUD_SYNC_ROOT

The path is outside a registered cloud sync root

Cloud Files operations that manage placeholders and provider communication are scoped to a registered sync-root tree. This status means the path used by the caller is not the root of such a registration. A directory with a cloud-provider name or copied placeholder files is not automatically a sync root.

Registration binds a provider identity, policies, path, and sync-root ID to the operating system. The failure can occur after the directory was moved, the provider was unregistered, the call used a parent or sibling path, or registration belongs to another user context. Re-registering an arbitrary nonempty directory can create conflicts and should follow provider rules.

What to inspect

  • Resolve the final normalized path and query registered sync roots for the current user.
  • Compare the requested path with the registered root path and sync-root ID, including volume and reparse traversal.
  • Check provider install, sign-out, reset, and unregister events.
  • Use the provider workflow to register or repair the root before issuing placeholder operations.

References


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