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SL_E_CHPA_OVERRIDE_REQUEST_NOT_FOUND
SL_E_CHPA_OVERRIDE_REQUEST_NOT_FOUND (0xc004c023) is a Windows Software Licensing activation-service code. The activation service expected an override authorization but could not find it. An override is service-side licensing data, so the resolution belongs with the entitlement owner rather than a local configuration change.
What to check
- Verify that the key and activation method match the approved licensing process.
- Capture the exact HRESULT and licensing status before contacting support.
- Ask the licensing administrator or authorized seller to verify the override record if one should exist.
Microsoft: activation error-code troubleshooting
Microsoft: Volume Activation Management Tool overview
Microsoft: Slmgr.vbs activation options
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