What does HRESULT 0xC004D501 (SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER) mean?

 
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SL_REMAPPING_SP_PUB_TAMPER_SECURITY_PROCESSOR_PATCHED SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER_RESTORE_FAILED

SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER

What this Software Protection result isolates

The useful meaning of SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER, value 0xC004D501, is not simply “activation failed.” It comes from Software Protection integrity and kernel-cache enforcement, where the integrity path that authenticates protected modules, compares security-processor state with kernel-mode policy data, restores cached state and detects proxy or patch interference. The condition to investigate is kernel-mode licensing cache data fails its integrity check.

For triage, this belongs to the Software Protection integrity and kernel-cache enforcement. Cache integrity failure is distinct from a legitimate policy change requiring reboot. Product-key changes or network tests are useful only when the evidence points back to those layers.

A practical way to isolate the cause

  1. Record this result, 0xC004D501, the exact API or service operation, and the affected product or protected object.
  2. Prove the specific condition: record cache generation/hash, boot events, policy source, driver state and recent servicing changes.
  3. Compare the neighboring results below and identify which condition actually applies.

The diagnostic record that matters

  • OS build and servicing level
  • kernel-cache policy generation and reboot state
  • SFC/DISM results and Security-SPP event correlation
  • exact module/file and version
  • digital signature and file hash

Where it sits in the licensing pipeline

A module or cache integrity result should be investigated as a component-integrity problem before changing product keys or activation endpoints. To verify this, record cache generation/hash, boot events, policy source, driver state and recent servicing changes.

Servicing tools can repair protected system files, while unofficial replacements, patchers or permission resets can create a second mismatch and destroy provenance.

Do not confuse it with these nearby results

ResultDifferent condition
SL_REMAPPING_SP_PUB_KM_CACHE_TAMPER_RESTORE_FAILEDCompared with this result, the platform detected a damaged kernel-mode cache and its automatic restoration attempt also failed.
SL_REMAPPING_SP_PUB_TAMPER_SECURITY_PROCESSOR_PATCHEDCompared with this result, the security-processor implementation appears patched or inconsistent with the signed platform image.
SL_REMAPPING_SP_PUB_TAMPER_MODULE_AUTHENTICATIONCompared with it, a protected module failed authentication against the expected signed system component.

Recovery while preserving licensing evidence

Repair system integrity and regenerate the cache through normal service/boot processing.

Representative case: A driver or disk corruption changes protected kernel-cache bytes.

Actions that usually destroy useful evidence

  • Do not use unofficial activation, patching or proxy tools to bypass the integrity check.
  • Do not replace protected binaries from another computer or build.

Technical references


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