HRESULT 0xC00D11D8 (NS_E_WMP_DRM_CANNOT

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

You have exceeded your restore limit for the day. Try restoring your media usage rights tomorrow.%0

Previous	Next
NS_E_WMP_DRM_INVALID_SIG	NS_E_WMP_BURN_DISC_OVERFLOW

NS_E_WMP_DRM_CANNOT_RESTORE

The first reliable fact

The condition encoded by 0xC00D11D8 is not generic playback failure; it is that the Player restore service rejected another restore within its rate or policy limit. Diagnosis of NS_E_WMP_DRM_CANNOT_RESTORE therefore starts in Windows Media Player rights processing, the layer responsible for the Player layer that opens protected media, queries the local license state, performs silent or interactive rights acquisition, validates DRM components and applies play, burn or sync restrictions.

The strongest confirmation is to record server time, account/device identity and prior restore attempts for the same period.

The transaction to reconstruct

The object graph behind this result includes content KID and header, license-store entry, requested action, acquisition URL, user/store context, secure clock and DRM component generation. A trace should retain the content KID, requested action, license-state query, acquisition callback sequence, server response category and the first lower-level DRM HRESULT.

That observation distinguishes this result from file corruption because the Player restore service rejected another restore within its rate or policy limit.

What the result does not prove

The Player restore service rejected another restore within its rate or policy limit.

A controlled before/after test

When documenting it, state the rejected input and the expected successor state. The rejected input is demonstrated when you record server time, account/device identity and prior restore attempts for the same period; the successor becomes reachable after you wait for the permitted restore window or use the issuer’s support path without repeatedly consuming attempts. The result model is suitable for a regression fixture because its expected state change is observable without weakening the DRM policy.

Incident data

Field	Value
Direct check	record server time, account/device identity and prior restore attempts for the same period

Reproduce at the owning layer

Preserve it and 0xC00D11D8 before cleanup, fallback or another media item changes the context.
Apply the targeted fix: wait for the permitted restore window or use the issuer’s support path without repeatedly consuming attempts.
Associate this result with the current Windows Media Player rights-processing object and the requested action.
Run the direct check: record server time, account/device identity and prior restore attempts for the same period.
Compare the failure with a known-good case that changes only the property named by this condition: the Player restore service rejected another restore within its rate or policy limit.

Do not merge these failures

Result	Why it points elsewhere
`NS_E_WMP_DRM_NEW_HARDWARE`	machine binding changed enough that previously stored rights no longer validate against the current hardware identity
`NS_E_WMP_DRM_INVALID_SIG`	a required DRM component or protected object fails signature validation in the Player path
`NS_E_WMP_DRM_GENERIC_LICENSE_FAILURE`	the Player wrapper could not reduce a rights-validation failure to a more specific public result

Restore the required state

Repair the owner of the check: wait for the permitted restore window or use the issuer’s support path without repeatedly consuming attempts.

Technical references

Looking for a different code? Search another status or error code.