HRESULT 0xC00D27DA (NS_E_DRM_LICENSE

Status / error code:

Category:

Constant name:

Source:

Facility:

Operating System:

Description:

The license for this file requires a higher level of security than the player you are currently using has. Try using a different player or download a newer version of your current player.%0

Previous	Next
NS_E_DRM_LICENSE_NOTENABLED	NS_E_DRM_STORE_NEEDINDI

NS_E_DRM_LICENSE_APPSECLOW

Where the operation stopped

0xC00D27DA maps to NS_E_DRM_LICENSE_APPSECLOW. Read it as a result from license validity, rights and policy enforcement: the player application security level is below the license requirement. Keeping the “license appseclow” boundary intact for NS_E_DRM_LICENSE_APPSECLOW prevents a later playback message from hiding the original DRM failure, during license appseclow diagnosis.

For NS_E_DRM_LICENSE_APPSECLOW, the built-in message summarizes the user-visible outcome, while the symbolic phrase “license appseclow” preserves the exact WMDRM boundary for diagnosis. For this code, the proof step is to record required and actual application security levels and certificate identity, in a license appseclow incident.

State to capture before retry

Capture the first NS_E_DRM_LICENSE_APPSECLOW occurrence before automatic retry, player teardown, store repair or license reacquisition changes the state, for this license appseclow result. The smallest useful record contains:

Code-specific proof: record required and actual application security levels and certificate identity, when reproducing license appseclow.
Protected identity: application security level and required output protection, within the license appseclow workflow.
Operation state: remaining counts, device registration and revocation state, in the license appseclow path.
Persistence or transport: requested action such as play, copy, burn or transfer, while tracing license appseclow.
Security context: license ID, KID and content-header identity, for the license appseclow boundary.
Correlation point: valid-from, expiration and secure-clock values, during license appseclow diagnosis.

For the “license appseclow” investigation, use KIDs, license IDs, hashes, certificate thumbprints, sizes and timestamps where possible. While diagnosing NS_E_DRM_LICENSE_APPSECLOW, do not place content keys, complete license blobs, passwords, cookies or decrypted media in ordinary logs, in a license appseclow incident.

Place in the DRM workflow

The workflow around NS_E_DRM_LICENSE_APPSECLOW matters: possessing a license does not imply that every operation is permitted; rights and restrictions are evaluated for the requested action, for this license appseclow result. In addition, the same content can have several licenses, so diagnostics must identify the license actually selected by the DRM component, when reproducing license appseclow.

A useful investigation order

Start from 0xC00D27DA and map it to the first WMDRM object that returned it, within the license appseclow workflow.
For NS_E_DRM_LICENSE_APPSECLOW, separate content/header evidence, license evidence, machine/device evidence and service/network evidence around “license appseclow”.
Before retrying NS_E_DRM_LICENSE_APPSECLOW, check whether another “license appseclow” operation was active or whether the previous result may have committed partially.
For NS_E_DRM_LICENSE_APPSECLOW, record required and actual application security levels and certificate identity, in the license appseclow path.
Apply the smallest supported fix: use an updated trusted player satisfying the license policy; avoid resetting unrelated protected state, while tracing license appseclow.

Narrow remediation

The supported response to NS_E_DRM_LICENSE_APPSECLOW is narrow: use an updated trusted player satisfying the license policy, for the license appseclow boundary. After correcting NS_E_DRM_LICENSE_APPSECLOW, reopen or recreate the object that owned “license appseclow” so cached state from the failed generation is not mistaken for the repair result.

Representative case: A license is valid but refuses playback in an older application build, during license appseclow diagnosis.

What not to do first

Avoid changing the system clock or bypassing output protection to make a time- or security-bound license appear valid, in a license appseclow incident. That changes evidence without demonstrating why NS_E_DRM_LICENSE_APPSECLOW was produced.
Avoid treating every policy denial as damaged media or a missing codec, for this license appseclow result. For NS_E_DRM_LICENSE_APPSECLOW, that shortcut can create a second store, identity or policy problem, when reproducing license appseclow.
Do not reduce NS_E_DRM_LICENSE_APPSECLOW to “DRM failed” in telemetry; retain the HRESULT, symbolic name, operation and object identity, within the license appseclow workflow.

Nearby results with different meanings

Result	Different boundary
`NS_E_DRM_LICENSE_NOTENABLED`	The selected license has a future valid-from time and is not active yet, in the license appseclow path.
`NS_E_DRM_STORE_NEEDINDI`	The license cannot be stored until the DRM client is individualized to the required level, while tracing license appseclow.
`NS_E_DRM_LICENSE_EXPIRED`	The selected license is past its permitted validity period, for the license appseclow boundary.

Several values can accompany the “license appseclow” condition in one incident. Order the NS_E_DRM_LICENSE_APPSECLOW event chain by timestamp and prefer the first code produced at the lowest specific boundary over a later player-level summary, during license appseclow diagnosis.

Verification after correction

A valid regression for NS_E_DRM_LICENSE_APPSECLOW has two fixtures: one that deliberately produces “the player application security level is below the license requirement” and one that applies the targeted correction, in a license appseclow incident. For NS_E_DRM_LICENSE_APPSECLOW, compare callback order, selected license/KID, final rights decision and persistence state; disappearance of the “license appseclow” dialog alone is not proof.

Code-specific operational note

The symbolic phrase “license appseclow” is the important search and telemetry key for NS_E_DRM_LICENSE_APPSECLOW. Keep it beside the exact value 0xC00D27DA; the official message “The license for this file requires a higher level of security than the player you are currently using has, for this license appseclow result. Try using a different player or download a newer version of your current player, when reproducing license appseclow.” is useful to users, but it does not identify the producing API, object generation or protected identity on its own, within the license appseclow workflow.

Technical references

DRM basics and rights enforcement — official Windows Media DRM context for NS_E_DRM_LICENSE_APPSECLOW.
Licenses and the local license store — API and state rules relevant to this NS_E_DRM_LICENSE_APPSECLOW boundary.
Output protection levels — platform documentation used to distinguish NS_E_DRM_LICENSE_APPSECLOW from adjacent results.
DRM protection and license distribution — official Windows Media DRM context for NS_E_DRM_LICENSE_APPSECLOW.

Looking for a different code? Search another status or error code.