What does HRESULT 0xC037010C (ERROR_VMCOMPUTE_UNSUPPORTED_PROTOCOL_VERSION) mean?

 
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ERROR_VMCOMPUTE_UNKNOWN_MESSAGE ERROR_VMCOMPUTE_INVALID_JSON

ERROR_VMCOMPUTE_UNSUPPORTED_PROTOCOL_VERSION

Both ends understand the protocol family but not a common version

ERROR_VMCOMPUTE_UNSUPPORTED_PROTOCOL_VERSION identifies a version-negotiation failure between Hyper-V Host Compute Service components and the guest compute service. Unlike an unknown-message result, the protocol framing is recognizable but its declared version is unsupported.

The practical unit of servicing is the compatible host, utility VM and image stack. Copying a guest service binary from another image or mixing layer data from different Windows releases can create combinations that were never designed to communicate.

Evidence and corrective action

  • Compare exact Windows build numbers and container image tags, including the base layer rather than only the final application tag.
  • Confirm that the runtime did not reuse a stale utility VM or layer cache after an upgrade.
  • Use supported image/host combinations and rebuild derived images from a current base.
  • Avoid manual replacement of compute-service binaries inside an image.
  • Capture whether process isolation works while Hyper-V isolation fails; that difference narrows the protocol path involved.

References


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