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ERROR_NO_APPLICABLE_APP_LICENSES_FOUND
The actionable meaning of no installed application license applicable to the package and user comes from the component that returned it. The licensing stack found no license record that applies to the requested app/package under the current user, device, product, and entitlement context. This is narrower than “Store is unavailable” and broader than one expired license file.
Operational meaning
No applicable license differs from an invalid signature, expired license, or device-ID mismatch: it means the candidate set contains nothing usable for this request. Keep ERROR_NO_APPLICABLE_APP_LICENSES_FOUND, its numeric value, and the first returning operation together.
Build a reproducible record
| Capture | Diagnostic value |
|---|---|
| Package family/full name, Store product ID, current user, device ID context, and app version. | Identifies the concrete object and operation associated with no installed application license applicable to the package and user. |
| StoreAppLicense fields, offline/device license state, account sign-in, and acquisition channel. | Separates argument or lifecycle state from a lower-layer provider failure. |
| Time, region, tenant or organization policy, and whether an add-on versus base app was requested. | Creates a stable before-and-after comparison. |
| License refresh/acquisition events and the first licensing HRESULT before application activation. | Shows whether this condition is the first result or a translated summary. |
For ERROR_NO_APPLICABLE_APP_LICENSES_FOUND preserve time, region, tenant or organization policy, and whether an add-on versus base app was requested before reinstalling, rebooting, clearing state, or substituting another device or provider. A success observed only after such a change is useful comparison data for this HRESULT but it does not identify the original cause.
Checks that separate the causes
- Call GetAppLicenseAsync for the installed package under the affected user. Treat a changed result as a separate failure rather than automatic resolution.
- Compare the same package under an entitled test account on the same device. Repeat the original supported operation so the check remains tied to the same API boundary.
- Refresh Store licenses once while keeping package identity and clock unchanged. Keep unrelated inputs fixed so the changed result remains attributable to the tested variable.
Resolution criteria
Targeted correction. Acquire or restore the correct product entitlement, align package identity with the licensed product, and refresh through Microsoft Store APIs instead of copying license artifacts.
Acceptance criterion. The current user receives an applicable license for the exact package, offline/online behavior matches policy, and application activation succeeds after restart.
Technical references
References for ERROR_NO_APPLICABLE_APP_LICENSES_FOUND on the deployed platform version.
- Microsoft Open Specifications: HRESULT values — defines the status namespace used.
- Microsoft: HRESULT facility extraction — documents the API or lifecycle behind this condition.
- Microsoft: get license information for apps and add-ons — provides ABI, implementation, or protocol context.
- Microsoft: StoreContext.GetAppLicenseAsync — supports the portability and verification limits.
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