What does Windows error code 13804 (ERROR_IPSEC_IKE_GENERAL_PROCESSING_ERROR) mean?

 
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ERROR_IPSEC_IKE_NEGOTIATION_PENDING ERROR_IPSEC_IKE_TIMED_OUT

ERROR_IPSEC_IKE_GENERAL_PROCESSING_ERROR

ERROR_IPSEC_IKE_GENERAL_PROCESSING_ERROR is a catch-all IKE processing failure. It does not identify the root cause by itself; the useful evidence is the immediately preceding IKE, IPsec, certificate, or policy event.

What to check

  • Collect the event and trace data from both peers for the same negotiation attempt.
  • Check whether a more specific IKE error occurred earlier in the sequence.
  • Confirm that the IKE and AuthIP IPsec Keying Modules service is running and that the active rule targets the correct peer.
netsh trace start scenario=NetConnection capture=yes tracefile=C:\Temp\ipsec.etl
... reproduce the failure ...
netsh trace stop

Microsoft: Use Netsh to manage network traces

Microsoft: Audit IPsec Main Mode

Microsoft: IPsec IKE system error codes


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