What does Windows error code 13854 (ERROR_IPSEC_IKE_FAILQUERYSSP) mean?

 
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ERROR_IPSEC_IKE_FAILSSPINIT ERROR_IPSEC_IKE_SRVACQFAIL

ERROR_IPSEC_IKE_FAILQUERYSSP

ERROR_IPSEC_IKE_FAILQUERYSSP (0x0000361E) The IKE service could not obtain required information from the Kerberos SSPI package. This matters only when the IPsec policy uses domain-based authentication; it can be normal for configurations that intentionally do not use Kerberos.

What to check

  • Confirm which authentication method the connection-security or VPN rule expects.
  • For Kerberos-based rules, verify domain connectivity, DNS, time synchronization, and the health of the machine account.
  • Review the first Kerberos or LSA error in the local logs rather than treating this as a generic VPN-port problem.
klist

Microsoft: IKE authentication method types

Microsoft: Remote Access and Always On VPN troubleshooting

Microsoft: IPsec/IKE system error codes


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