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ERROR_PACKAGES_REPUTATION_CHECK_TIMEDOUT
The reputation service did not return a deployment decision
ERROR_PACKAGES_REPUTATION_CHECK_TIMEDOUT differs from a negative reputation result. The deployment request could not obtain a SmartScreen decision within its allowed time, which can involve service reachability, proxy or TLS inspection, device policy, network interruption, or temporary service load.
Check network connectivity and security-device logs without disabling reputation protection. Retry as a new deployment operation after the transient condition clears and retain the activity identifier. If timeouts occur only on managed networks, compare proxy and endpoint-protection policy with a working segment. A local package signature check alone cannot replace the requested online reputation evaluation.
What to inspect
- Correlate timeout with network, proxy, and SmartScreen events.
- Retry only after the connectivity condition changes.
- Do not misclassify timeout as a confirmed malicious-package verdict.
References
- Microsoft: SmartScreen reputation evaluation
- Microsoft: managed SmartScreen configuration
- Microsoft: package deployment activity diagnostics
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