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| ERROR_DRIVE_MEDIA_MISMATCH | ERROR_LIBRARY_OFFLINE |
ERROR_MEDIA_OFFLINE
The medium must be brought online before the operation
RSM keeps records for cartridges that are not physically present in an attached online library. Mount requests can post an operator request asking that offline media be moved into a specified library, or they can return immediately when the caller chooses the offline-error option. This state differs from a medium that is online but busy, disabled or not mounted: RSM currently has no robotic path to the cartridge.
Use the object information to identify the medium location and any pending operator request. If the cartridge is physically present, run an inventory so the database and changer contents agree. If it is genuinely offsite or in the offline library, satisfy the move-media request by inserting it into a compatible library; repeatedly retrying the mount cannot make an offline cartridge reachable.
What to inspect
- Read the physical-media location and containing library.
- Check for an NTMS_OPREQ_MOVEMEDIA operator request.
- Inventory the destination library after the cartridge is inserted.
References
- Microsoft: mounting logical media into drives
- Microsoft: RSM operator-request types and states
- Microsoft: RSM media life cycle
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