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ERROR_REQUEST_REFUSED
The operation was rejected through the operator workflow
RSM can post operator requests when software cannot complete a physical task automatically, such as supplying new media, moving an offline cartridge or servicing a device. Operator-request state includes submitted, active, in-progress, refused and complete. This error therefore records a decision in the human workflow, not a timeout or unexplained hardware fault.
Read the operator request object and its message, arguments and timestamps. Determine whether the refusal was intentional, caused by the wrong target library or media, or triggered by a user-interface cancellation. Correct the request context before resubmitting; automatically retrying an explicitly refused operation can create repeated prompts without resolving the administrator decision.
What to inspect
- Capture request type, message, Arg1 and Arg2 objects.
- Distinguish refusal from cancellation or timeout.
- Confirm the requested physical action and destination with the operator.
References
- Microsoft: RSM operator-request types and states
- Microsoft: mounting logical media into drives
- Microsoft: RSM object types, GUIDs and operational state
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