What does Windows error code 655 (ERROR_VOLSNAP_PREPARE_HIBERNATE) mean?

 
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ERROR_DRIVER_FAILED_PRIOR_UNLOAD ERROR_HIBERNATION_FAILURE

ERROR_VOLSNAP_PREPARE_HIBERNATE

What ERROR_VOLSNAP_PREPARE_HIBERNATE means

This is a progress or retry-later condition during coordination between VSS, storage, and power management. It does not by itself indicate that the shadow copy or the volume is corrupt.

Where it appears

  • system hibernation with active shadow-copy infrastructure
  • backup providers quiescing volumes
  • storage filters responding to power transition

Likely causes

  • normal VSS preparation still in progress
  • a provider or writer taking longer than expected
  • I/O backlog delaying volume quiescence

What to collect

  1. VSS writer and provider state
  2. System and Application events from VSS and Volsnap
  3. hibernation start time and timeout
  4. active backup jobs and storage latency

How to respond

Allow the preparation phase to finish and avoid starting competing snapshot work. If the state persists, identify the blocked VSS writer or provider, clear failed backup sessions using supported tools, and retest hibernation.

References


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