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ERROR_TS_VIDEO_SUBSYSTEM_ERROR
ERROR_TS_VIDEO_SUBSYSTEM_ERROR means Windows could not establish the requested remote session because the host video subsystem encountered a problem. This often needs host-side graphics, driver, or session-graphics investigation rather than a user-account change.
What to check
- Review Display, System, and TerminalServices events at the failure time for GPU driver resets or graphics initialization errors.
- Check whether the issue affects all RDP clients or only high-resolution, multi-monitor, or GPU-accelerated sessions.
- Use a vendor-supported, current graphics driver and verify the problem with a simpler RDP display configuration before changing server security policy.
Microsoft: Remote Desktop Services system error codes
Microsoft: Troubleshoot Remote Desktop disconnected errors
Microsoft: Remote Desktop Services overview
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