What does Windows error code 8405 (ERROR_DS_CANT_RETRIEVE_DN) mean?

 
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ERROR_DS_CANT_RETRIEVE_DN

ERROR_DS_CANT_RETRIEVE_DN (8405) is an Active Directory Domain Services error. The directory service could not retrieve a distinguished name needed for the operation. This can indicate a broken object reference, inconsistent directory state, or a failure while reading directory data on the serving DC.

What to check

  • Record the object DN, naming context, and DC that produced the error.
  • Check the Directory Service event log and replication status for earlier database or object-reference errors.
  • Do not edit NTDS.dit or attempt manual database repair before collecting evidence and following a supported recovery procedure.

Useful command

dcdiag /v /c /e

Microsoft: DCDiag · Microsoft: Diagnose AD replication failures · Microsoft: Directory Service system error codes


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