What does Windows error code 9602 (DNS_ERROR_NO_ZONE_INFO) mean?

 
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DNS_ERROR_ZONE_DOES_NOT_EXIST DNS_ERROR_INVALID_ZONE_OPERATION

DNS_ERROR_NO_ZONE_INFO

DNS_ERROR_NO_ZONE_INFO means the server could not obtain the zone information required for the operation. The zone may not be loaded, may be unavailable through its directory partition, or may be in a transient loading state.

What to check

  • Verify that the DNS Server service is running and that the zone appears in the server zone list.
  • For AD-integrated zones, check directory service availability and replication before editing zone data.
  • Review DNS diagnostics for zone-load and directory-partition messages around service startup.
Get-DnsServerZone -Name "contoso.com"

Microsoft: DNS zone types and zone transfers

Microsoft: DNS architecture, SOA, and authoritative zones

Microsoft: DNS logging and diagnostics

Microsoft: Get-DnsServerZone


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