What does Windows error code 9621 (DNS_ERROR_ZONE_IS_SHUTDOWN) mean?

 
Previous Next
DNS_ERROR_ZONE_REQUIRES_MASTER_IP DNS_ERROR_ZONE_LOCKED_FOR_SIGNING

DNS_ERROR_ZONE_IS_SHUTDOWN

DNS_ERROR_ZONE_IS_SHUTDOWN means the zone is not currently available for the requested operation. The server may have disabled it after a load or configuration problem, or the zone may be transitioning during an administrative operation.

What to check

  • Check DNS Server events for the first error that caused the zone to become unavailable.
  • Verify the zone’s storage source, master configuration, and required SOA/NS data.
  • Restore the underlying configuration or data problem before attempting repeated updates against the shut-down zone.

Microsoft: DNS zone types and zone transfers

Microsoft: DNS architecture, SOA, and authoritative zones

Microsoft: DNS logging and diagnostics


Looking for a different code? Search another status or error code.