What does Windows error code 9709 (DNS_ERROR_CNAME_COLLISION) mean?

 
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DNS_ERROR_NODE_IS_CNAME DNS_ERROR_RECORD_ONLY_AT_ZONE_ROOT

DNS_ERROR_CNAME_COLLISION

DNS_ERROR_CNAME_COLLISION means a CNAME record already occupies the target owner name and conflicts with the record the operation is trying to create. The resolution is a DNS data-model decision, not a retry.

What to check

  • Inspect the existing CNAME and the intended new record at the same owner name.
  • Decide which name should be canonical and which should remain an alias.
  • Update dependent clients and automation before removing a production alias.
Get-DnsServerResourceRecord -ZoneName "contoso.com" -Name "alias"

Microsoft: Get-DnsServerResourceRecord

Microsoft: DNS architecture, SOA, and authoritative zones

Microsoft: DNS logging and diagnostics


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