What does Windows error code 9713 (DNS_ERROR_NO_CREATE_CACHE_DATA) mean?

 
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DNS_ERROR_SECONDARY_DATA DNS_ERROR_NAME_DOES_NOT_EXIST

DNS_ERROR_NO_CREATE_CACHE_DATA

The server failed to build cache data

A DNS server maintains cached information separately from its authoritative zones. Windows DNS also stores root hints as cache-zone bootstrap data and MS-DNSP describes clearing and rebuilding cache state, including loading default cache records from directory-backed storage when configured. Failure to create cache data belongs to resolver state, not to an ordinary authoritative record add.

Inspect DNS Server startup and cache operations, persistent root-hint data, and directory access if cache data is stored through the directory server. Avoid creating a normal primary zone named like the cache or root hints as a substitute. If the error follows a cache-clear or server restart, correlate the first failure with initialization events to find the underlying storage or configuration problem.

What to inspect

  • Review DNS Server events around cache initialization or ClearCache operations.
  • Inspect root-hint availability and cache-zone persistent storage.
  • Separate cache reconstruction failures from record updates in hosted authoritative zones.

References


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