What does Windows error code 9972 (DNS_ERROR_POLICY_DOES_NOT_EXIST) mean?

DNS_ERROR_POLICY_DOES_NOT_EXIST

DNS_ERROR_POLICY_DOES_NOT_EXIST indicates that an update, enable, disable, or removal request cannot find the policy by the supplied name at the selected level.

What to check for DNS_ERROR_POLICY_DOES_NOT_EXIST

• List policies without filters first, then check server-level and zone-level configuration separately.
• Confirm the zone name and target DNS server used by the command.
• Do not infer that a policy configured on one DNS server exists on every DNS server.

Get-DnsServerQueryResolutionPolicy
Get-DnsServerQueryResolutionPolicy -ZoneName "example.com"
Get-DnsServerClientSubnet

Microsoft: Get-DnsServerQueryResolutionPolicy

Microsoft: Add-DnsServerQueryResolutionPolicy

Microsoft: DNS Policies overview

Where the result is returned

This result is Win32 system error 9972 (0x000026F4) from winerror.h. AllStat describes it as “No policy with this name exists on this level (server level or zone level) on the DNS server.”