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STATUS_DEVICE_REQUIRES_CLEANING
This is a device maintenance indication
STATUS_DEVICE_REQUIRES_CLEANING should be treated as information originating from the hardware-facing command path, not as a permissions or file-system error. The T10 SCSI additional-sense-code table includes 00h/17h CLEANING REQUESTED, which is the kind of device indication a storage stack can preserve or translate.
The exact maintenance procedure belongs to the drive or library vendor. Capture the full sense data and device identity before acting, because a cleaning request may be accompanied by other health or media information. A reboot can clear software state but does not perform the physical maintenance the device requested.
After the documented cleaning cycle, verify that the drive reports a normal state and that the original workload succeeds. If the indication returns immediately, retain the hardware logs and sense history; repeated cleaning without checking device health can delay diagnosis of a failing drive or mechanism.
What to inspect
- Complete sense key, ASC and ASCQ, not only the mapped NTSTATUS value.
- Drive model, firmware, library slot or media context, and the vendor maintenance log.
- Whether the cleaning indication clears after the manufacturer-supported procedure and remains clear under normal workload.
References
- INCITS T10: SCSI ASC/ASCQ assignments
- Microsoft: Interpreting storage sense data
- Microsoft: Windows storage driver architecture
- Microsoft Open Specifications: NTSTATUS values
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