What does HRESULT 0x80042324 (VSS_E_REMOTE_SERVER_UNSUPPORTED) mean?

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VSS_E_REMOTE_SERVER_UNSUPPORTED the remote server is running a version of the Volume Shadow Copy Service that does not support remote shadow-copy creation.

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VSS_E_REMOTE_SERVER_UNAVAILABLE	VSS_E_REVERT_IN_PROGRESS

VSS_E_REMOTE_SERVER_UNSUPPORTED

VSS_E_REMOTE_SERVER_UNSUPPORTED The remote server is running a VSS implementation that does not support remote shadow-copy creation. A retry against the same server and workflow will not add the missing capability.

What to check

Verify the operating system version, VSS provider capability, and backup product support matrix for the remote workflow.
Use a supported local snapshot, agent-based backup, or upgraded target path instead of attempting to force remote VSS creation.
Record the provider name and version on both ends; provider capability can be as important as the Windows version.

vssadmin list providers

Microsoft: Volume Shadow Copy Service

Microsoft: vssadmin list providers

Microsoft: VSS documentation portal

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