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What does HRESULT 0x8004240A (VSS_E_ASRERROR_DYNAMIC_VHD_NOT_SUPPORTED) mean?

 
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VSS_E_ASRERROR_DYNAMIC_VHD_NOT_SUPPORTED

VSS_E_ASRERROR_DYNAMIC_VHD_NOT_SUPPORTED is the failure HRESULT 0x8004240A (signed decimal -2147212278, unsigned decimal 2147755018). Its severity bit is set, the facility field is 4 (FACILITY_ITF), and the facility-specific code is 0x240A.

A critical dynamic disk is a virtual hard disk. The critical disk selected for Automated System Recovery is a VHD using dynamic-disk organization. AllStat explicitly classifies this combination as unsupported.

AllStat records the official condition as: “A critical dynamic disk is a Virtual Hard Disk (VHD). This is an unsupported configuration. Check the Application event log for more details.” This wording should be interpreted at the VSS/ASR stage described below, not as a generic disk or COM failure.

Where VSS_E_ASRERROR_DYNAMIC_VHD_NOT_SUPPORTED appears

The ASR writer detects the disk type while building or validating critical-disk metadata. The operation stops before a reliable bare-metal backup or restore plan can be formed.

Likely causes

Evidence to capture before changing storage

Diagnostic sequence

Recovery and retry

Move critical system content to a supported disk configuration or use a documented alternative recovery mechanism for that virtualized topology. Retry after creating a new backup whose critical-disk metadata no longer contains the unsupported combination.

What this HRESULT does not prove

The HRESULT does not say the VHD file is corrupt, detached or full. A healthy attached VHD can still be unsupported because it is a critical dynamic disk.

Difference from nearby VSS results

VSS_E_CRITICAL_VOLUME_ON_INVALID_DISK is the broader invalid-hosting-disk result. This value identifies the dynamic-VHD combination exactly.

Practical example

A machine boots from a mounted VHD whose disk was converted to dynamic to add another extent. ASR discovers the critical virtual dynamic disk and refuses to advertise a supported disaster-recovery backup.

Guidance for backup software and telemetry

Surface the storage combination and affected critical volume in product validation before backup starts. Discovering it only during disaster recovery leaves no safe automatic fix.

A useful support record includes the operation phase, backup set or restore session identifier, recovery-environment version, firmware mode, exact disk identities, source and target capacities, online/exclusion state, and the first related VSS or storage event. Preserve identifiers needed to distinguish the affected devices while applying the organization’s normal redaction rules to customer-specific labels and paths.

Official Microsoft references


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