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FVE_E_TPM_SRK_AUTH_NOT_ZERO
FVE_E_TPM_SRK_AUTH_NOT_ZERO is a TPM initialization-state error. BitLocker expects a compatible Storage Root Key authorization state when it prepares a TPM-based protector.
Important precautions
- Before any TPM reset or clear operation, verify recovery material for every BitLocker-protected volume on the device.
- Check whether the TPM was previously provisioned by firmware, enterprise management, or a different operating system.
- Use the organization’s TPM provisioning procedure rather than changing TPM ownership ad hoc.
Microsoft: BitLocker recovery process
Microsoft: BitLocker boot and TPM countermeasures
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